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Case Studies

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Scentre Group Design & Construction

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Highlights

  • Coaching occurred over a 6 month period and was delivered by Terry Foster during the Coomera Construction Project
  • 83% of participants rated the care about safety and wellbeing by project leaders as very high/best they’ve experienced.
  • 67%  of participants rated the innovation on the project to meet outcomes as very high/ best they've experienced.
  • 83% rated the quality of work on the project as a high/very high standard and the project was delivered as promised.
  • 100% of the participants rated the teamwork and cooperation on the project within Scentre Group as high/very high.
Aurora Energy

Highlights

  • Excellent inverse correlation between an increase in LifeSafe activity and a reduction of significant incidents during the period 2009 - 2013. An increase of trained facilitators (40-120) and process champions (6-20) and observations per year over time (200-1400). A decrease in significant incidents (29 to 6).
  • Employing over 1,000 people, Aurora has experienced continuous growth in the development of Aurora Energy LifeSafe Reinforcement Based Safety (RBS) program since its inception in 2009.
  • Significant challenges to program effectiveness due to a dispersed workforce and remote locations scattered throughout Tasmania as well as a changing business environment. 
  • A significant number of employee innovations resulting from LifeSafe.
  • A well regarded employee recognition program including an annual award dinner to recognise the achievements and dedication of Aurora Staff towards LifeSafe support and innovation behaviours.
  • Data base development to support easier entry and improved communications across the business.
  • Initiative has moved to business as usual, embedded as part of what we do.

Detailed case study

Earth Data

Highlights

  • Initial 2 month embedded consulting support extended to 6 months.
  • Transition from independent company to new global business owner and location whilst maintaining excellent safety performance. 
  • Maintenance of seamless WHS performance management, reporting and customer liaison during critical business integration environment. 
  • Successful recruitment and handover support to new safety professional

Detailed case study

Fugro

Highlights

  • Supporting Fugro Survey to provide a robust Behavioural Safety Process capability as part of their overall commitment supporting Chevrons core safety values across 14 projects. 
  • Land based to off-shore application. People now trained and coached both on-land and at sea by SafetyWorks.
  • Program longevity: initially implemented in 2010 the program is still running strongly after 4 years autonomously managed by local employee champions and an active Employee Steering Committee. There are 250 trained facilitators.
  • During 2012/2013 287 observations realising 287 extra safety conversations as a result of feedback coming directly from observed safety practices.
  • Yardstick safety behaviour performance with all high risk activities averaging above 80% safe.

Detailed case study

Large Beverage Business

Highlights

  • A progressive roll-out of Safety Culture Change leadership training across the large beverage business nationally has occurred over the past 12 months with approximately 550 trained to date. 
  • This is phase 1 of the Culture Change initiative and is helping leaders commit to the safety values of the business as well as preparing them to support phase 2, the employee engagement roll-out.
  • Significant adoption by workshop attendees of the SafetyWorks Behavioural Science approach across all aspects
  • of the business.

Detailed case study

Macquarie Generation

Highlights

  • Supporting Macquarie Generation since 2007 to improve safety performance through the implementation of a cultural change process. 
  • Improved level of employee engagement.
  • Significant physical and behaviour improvements across the organisation.
  • Sustainability through the development of internal trainers and establishment of a full time iSafe Coordinator.
  • 2010 and 2013 Winners of the Alex Jankiewicz Passion for Making a Difference Award.

Detailed case study

McDonald's Australia

Highlights

  • Supported 7 National Workplace Health and Safety Managers and their teams.
  • Sustained consistent advice to the company to achieve 4 consecutive highly successful NSW WorkCover Self Insurance Audits – 2004, 2007, 2010 and 2013.
  • Augmented leadership effectiveness through coaching and feedback; strategic planning and KPI development and reporting; diagnostic activities such as comprehensive annual WHSMS audits, specific risk investigations and analysis of critical incident experience; skill development of people through consultation, risk management and incident investigation training; safety management system design and development; and direct support helping injured workers return to work.
  • Contributed to a steady improvement in LTIFR and Claims rates.

Detailed case study

Service NSW

Highlights

  • Integration of WHS risk assessment methodology into the architectural design process.
  • Consultation with multiple key stakeholders within a complex environment.
  • Bespoke risk profiles for each of 18 unique locations across NSW.
  • Minimisation of risks associated with introduction of new customer service delivery platform.

Detailed case study